| N/SVQ Level II in Administration |
| This course is ideally suited to anyone working in an administration
department. It enables the individual to identify current skills
and plan and achieve opportunities for career advancement. |
Mandatory Units:
- Ensure your own actions reduce risks to health and safety
- Support the work of your team
- Plan, organise and improve your work
- Communicate information using telephone and fax
- Prepare and print documents using a computer
Plus 3 Optional Units
|
| N/SVQ Level III in Administration |
| This course is suitable for supervisors within an administration
department. It requires the individual to contribute towards
the skills and processes within the department, and review,
improve and monitor procedures. |
Mandatory Units:
- Maintain effective working relationships
- Contribute to the maintenance of a healthy, safe and
productive working environment
- Manage your work and development
- Contribute to co-ordinating administrative services
- Research, prepare and present information from a variety
of sources
Plus 4 Optional Units
|
